Privacy Policy

1. Information We Collect

Course Edge Pros ("we," "us," or "our") collects information you provide directly to us, such as when you:

• Create an account or enroll in courses
• Contact us for support or inquiries
• Subscribe to our newsletters or updates
• Participate in surveys or feedback forms

Personal Information

We may collect the following types of personal information:

• Name and contact information (email, phone, address)
• Payment and billing information
• Course progress and completion data
• Communication preferences
• Technical information about your device and usage

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational services
• Process payments and manage your account
• Send course materials and important updates
• Respond to your questions and provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share your information with trusted service providers who assist us in:

• Payment processing
• Email delivery and communication
• Website hosting and maintenance
• Analytics and performance monitoring

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Storage and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course progress and completion records may be retained indefinitely to support certificate verification.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and recommendations

Local Storage

Our website may use browser local storage to save your progress and preferences for a better user experience. You can clear this data through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at [email protected].

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending email notifications for material changes

Your continued use of our services after any changes indicates your acceptance of the updated policy.

9. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

10. Compliance and Jurisdiction

This Privacy Policy is governed by the laws of Illinois, United States. We comply with applicable data protection regulations, including GDPR for European users and CCPA for California residents.

For users in the European Economic Area (EEA), we process your data based on legitimate interests, contractual necessity, or your consent. You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.